Monday, May 07, 2007

JSL

I have a good news story...actually a few...but this is just one of them...I will post others later.
JSL Speedpak may be the last mail-forwarding (aka skybox) service in Trinidad that actually has a free (as in "no annual fee") option and their service is not at all bad...at least, so far. They do have a strange "add-on" fee of $30 per invoice to clear in through customs, which means if you buy a lot of stuff, it is best to buy them in batches and not individually so that they can all be cleared by customs at the same time for the same $30 fee or you can choose to clear them yourself, and you won't have to pay the fee.
I have found that the total amount I have been paying for my packages is not any higher than I was paying the previous companies and in fact I think in some cases, I am paying less, so I am very happy with this "skybox" service and definitely think it is worth a try for anyone who is not satisfied with their current service. I have tried both Ecourier (formerly the TTPost skybox) and UPXpress before. I believe JSL offers the same value with better customer service than these two. UPXpress still owes me money and shows no sign of wanting to pay for the last time they over-charged me for a package. And I am sure they have over-charged me in the past as well, but I did not check on it and so I probably lost the opportunity to ever recoup those monies. I can safely say I will not be using their service any more, especially after the "attitude" I got from the delivery guy when I told him I could not renew on the day that he informed me the renewal was due and that the rate would after that day.

2 comments:

'rah said...

Do they charge freight by dimensions or strictly by weight like UPXpress?

Trini said...

Actually I think it depends on the dimensions - i.e. larger packages make a difference, but I am not sure.